Customer Experience Data Analyst (Mid Level)

  • Customer Experience
  • Bengaluru, India

Customer Experience Data Analyst (Mid Level)

Job description

DirecTech Labs (US Based Corp in Silicon Beach, CA) is looking for passionate, talented, and highly motivated hands-on Business Data Analyst with a strong focus on Customer Experience, problem solving skills and database expertise to join its team in the Noida Development Center! This role will play an integral part in the growing and nurturing of our predictive analytics data science company. We are only looking for the very best of the best talent to join our exceptionally gifted team and amazing culture.  


  • You are able to perform demographic, trend, and data analysis based on the needs of management.

  • You have the passion to find insights that identify the solutions to address business problems and opportunities for our customers

  • You have excellent communication and presentation skills with both internal and big corporate customers

  • You don't shy away from a challenge, are curious and looking to make a big impact.

  • Previous experience working in a customer centric role is desired

What You'll Get:

  • An amazing company culture that encourages creativity, personal growth, work/life balance, fun and teamwork.

  • The chance to work for a “data” company building “data” products.

  • Working with "A Players" across the organization.

  • A stocked fridge with a bounty of snacks and drinks.

  • Huge opportunity to build something from the ground up for an industry who is begging for a solution.

  • Competitive salary, fully paid health benefits and paid vacation in the business you help create!

Requirements


  • You have 3+ years of related experience in any industry.

  • You have graduated from a Tier 1 School with concentration in Statistics

  • You have strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis.

  • You have the ability to extract meaning and suggest action items from data, not just report metrics.

  • You are able to perform demographic, trend, and data analysis based on the needs of management.

  • You have the passion to find insights that identify the solutions to address business problems and opportunities for our customers

  • You have excellent communication and presentation skills with both internal and big corporate customers

  • You don't shy away from a challenge, are curious and looking to make a big impact.

  • Previous experience working in a customer centric role is desired

DirecTech Labs is an Equal Opportunity, Affirmative Action Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. We provide equal opportunity in all employment matters without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, age, genetic information, national origin, veteran status or any other status protected by federal, state, or local law, for all qualified applicants.